Culture Clash

[My providers] were awesome but quite handicapped in understanding my history due to the lack of data.

I would have had to hire an attorney…It shouldn't come to that. It's information I need to keep me safe.

They told me that...my only option was to come in to receive a printout.

Getting records (lab, etc) are total responsibility of [the] patient and offices seem puzzled as to the repeated requests.

Medical providers treat my data as if it were top secret.