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Curiosity Got These Cats Their Health Data

-Elizabeth Brasington and Erin Mackay, GetMyHealthData  

Cats have nine lives to figure out how to get their health data, but you don’t have that kind of time.  Here are 9 facts about digital health records from the curious cats that lived to tell the tale (or tail!).

1. Paper, printers, faxes…things of the past. Get your health data electronically!


Sure, you could get your paper record.  But who needs stacks of paper when you have the right under HIPAA to digital copies of your health record? 

2. Yes, it really can be electronic AND in the format you want.

PDFs are convenient, but there’s not much you can do with that information in this digital era.  Structured data is stored in fixed fields (kind of like cells in an Excel spreadsheet) that can be uploaded into a mobile health application, or another provider’s electronic health record.  You can ask for the format that best meets your needs – you don’t have to settle for a PDF.

3. Say no to snail mail! You can get your health data emailed to you.

Everyone else is on email, so why can’t you get your health data that way?  Oh wait, you totally can!  The law allows providers to send your digital data to traditional email accounts (like a Gmail address) or use more secure methods (like a Direct address), based on your personal preference.

4. Do I have to pay for my data? Fee-line tips on fees for access

Recent federal policy encourages providers to offer patients electronic copies of their health information free of charge.

However, you may be charged for the cost of copying, creating, or/and mailing a copy your health records.  But you cannot be charged for the cost of searching for or retrieving the information!  Similarly, you cannot be charged for online access via most patient portals, or per-page fees for electronic copies.  Your provider must estimate fees up front.

Fur-thermore, you cannot be denied your health records if you have not yet paid for services.

5. You deserve your data ASAP!

Electronic access to your health data should be lickety-split! Providers have 30 days under the law, but when your records are electronic, the federal government says they should get them to you sooner.  If your providers need extra time, they have one 30-day extension. That is 60 days max!

6. You can really have it all (or pretty close to it all anyway)!

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The world is your tuna can! You are not limited to one type of health data. Your x-rays, lab tests, and clinical notes are all part of your health record and you have the right to receive this information digitally as long as the providers have the technology. Genomic data generated by HIPAA covered providers is also included.

7. I have to drive where?

No one can require you to get in your car and drive to an office to verify your identity and pick up your digital records. Save gas and time!  Ask your provider about other methods of identity verification.

8. There’s an app for that!

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You have the right to ask that your data be sent to “third parties,” including mobile health applications or other kinds of software.  Apps can help you store, organize and use your health data. Confirming the date of your last tetanus (or rabies) shot or the name of your heart (or flea) medication can be as easy as checking your bank account balance, which makes giving providers your accurate health history a breeze.  For an entire list of apps, visit our page on using your health data. 

9. Taking care of humans? 

You’re in luck!  If you are a personal representative of someone (like a child , parent or other human), then you have the right to access health information about the human for whom you are caring.  Also, you should only be charged a reasonable fee for sending your health data information to a third party (see #4)!


Need more advice from humans?  These cats got their health data access questions answered in the 2016 FAQ from the federal government.  They also visited our Troubleshooting page when they needed additional help navigating the records request process.

Getting your health information, and that of your children and other family members for whom you provide care, can help you keep track of appointments, medications, and test results; coordinate care among physicians and other health care providers; and develop a plan to improve your own health!

If you’re ready to request digital copies of your health information, we hope you will sign up today to become a Tracer with GetMyHealthData. We’ve got information on how to request your medical records, troubleshooting tips to help you navigate the records request process, and surveys that make it easy for you to tell us how it goes (i.e., trace your steps). By reporting back to us, you’ll help us make the health care system more responsive to patients’ requests for health information.

Together, we’ll make it easier for all humans to request and use their health data!

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